Tickets
Not a fan of ModMail, and/or want to use more traditional tickets? This module allows just for that! You can create as many single- or multi-category ticket panels as your heart desires.
Config Ticket Module (/config ticket module)
/config ticket module)By default, only members with the Administration permission can use this command.
Configure the Tickets module.
transcript_channel: The channel where all ticket transcripts will be sent.
Create Single-category Ticket Panel (/config ticket create_single)
/config ticket create_single)By default, only members with the Administration permission can use this command. Additionally, the Ticket module must first be configured before using this command.
Create a single-category ticket panel.
category: The category that all tickets from this panel will be created in.
mentions_role: The role that will be mentioned when a ticket from this panel is created.
admin_role: This panel's admin role which can delete tickets.
panel_name: The name of this ticket panel message.
description: The description of this ticket panel message.
author_icon: The image to be used as this panel message's author icon.
thumbnail: The image to be used as this panel message's thumbnail.
image: The image to be set for this panel message.
footer: The footer text to be used in this panel message.
footer_icon: The image to be used as this panel message's footer icon.
button_text: The text to be used in this panel's ticket creation button.
button_emoji: The emoji to be used in this panel's ticket creation button.
Character Limits
panel_name: maximum of 256 characters
description: maximum of 4096 characters
footer: maximum of 500 characters
button_text: maximum of 100 characters
Create Multi-category Ticket Panel (/config ticket create_multi)
/config ticket create_multi)By default, only members with the Administration permission can use this command. Additionally, the Ticket module must first be configured before using this command.
Create a multi-category ticket panel.
mentions_role: The role that will be mentioned when a ticket from this panel is created.
admin_role: This panel's admin role which can delete tickets.
panel_name: The name of this ticket panel message.
description: The description of this ticket panel message.
author_icon: The image to be used as this panel message's author icon.
thumbnail: The image to be used as this panel message's thumbnail.
image: The image to be set for this panel message.
footer: The footer text to be used in this panel message.
footer_icon: The image to be used as this panel message's footer icon.
Character Limits
panel_name: maximum of 256 characters
description: maximum of 4096 characters
footer: maximum of 500 characters
Ticket Add (/ticket add)
/ticket add)By default, only members with the Administration permission can use this command. Additionally, the Ticket module must first be configured before using this command.
Add a member or role to a ticket.
target: The member or role to be added to this ticket.
Ticket Remove (/ticket remove)
/ticket remove)By default, only members with the Administration permission can use this command. Additionally, the Ticket module must first be configured before using this command.
Remove a member or role from a ticket.
target: The member or role to be removed from this ticket.
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